Shipping Policy
Shipping Policy
At Rol President International LLC, we are committed to delivering your order in a timely and reliable manner. This Shipping Policy outlines how orders are processed and shipped through www.rol-president.com.
Order Processing
All orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Methods and Rates
Shipping methods, costs, and estimated delivery times are displayed at checkout and may vary depending on your location and selected shipping option. All prices are listed in U.S. Dollars (USD).
Delivery Time
Delivery times are estimates and begin once the order has been shipped, not when it is placed. Rol President International LLC is not responsible for delays caused by shipping carriers, weather conditions, customs processes, or other circumstances beyond our control.
Shipping Locations
We currently ship within the United States and to selected international destinations. Availability of international shipping options will be shown at checkout. Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is accurate and complete. Rol President International LLC is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us at info@rol-president.com within 7 days of delivery or the expected delivery date. We will work with the carrier to assist in resolving the issue.
Shipping Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective upon posting on this page.
Contact Information
For questions regarding shipping or order delivery, please contact us at:
Rol President International LLC
4900 W Expressway 83, Suite 270-L
McAllen, TX 78501
Email: info@rol-president.com
